/* ===================================
   고객센터 전용 스타일
   ================================== */

/* Hero Section */
.customer-hero {
    background: linear-gradient(135deg, var(--primary-blue) 0%, var(--secondary-blue) 100%);
    padding: 150px 0 80px;
    text-align: center;
    color: white;
}

.customer-hero .hero-icon {
    width: 100px;
    height: 100px;
    margin: 0 auto 2rem;
    background: rgba(255, 255, 255, 0.2);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
}

.customer-hero .hero-icon i {
    font-size: 3rem;
    color: white;
}

.customer-hero .hero-title {
    font-size: 3rem;
    font-weight: 700;
    margin-bottom: 1rem;
}

.customer-hero .hero-subtitle {
    font-size: 1.25rem;
    opacity: 0.9;
}

/* Quick Contact Section */
.quick-contact-section {
    padding: 4rem 0;
    background: var(--off-white);
}

.quick-contact-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 2rem;
}

.contact-card {
    background: white;
    padding: 3rem 2rem;
    border-radius: 20px;
    text-align: center;
    box-shadow: var(--shadow-md);
    transition: var(--transition);
}

.contact-card:hover {
    transform: translateY(-10px);
    box-shadow: var(--shadow-xl);
}

.contact-icon {
    width: 80px;
    height: 80px;
    margin: 0 auto 1.5rem;
    background: linear-gradient(135deg, var(--primary-blue), var(--secondary-blue));
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
}

.contact-icon.kakao {
    background: linear-gradient(135deg, #FEE500, #FFCD00);
}

.contact-icon i {
    font-size: 2.5rem;
    color: white;
}

.contact-icon.kakao i {
    color: #3C1E1E;
}

.contact-card h3 {
    font-size: 1.5rem;
    font-weight: 700;
    color: var(--black);
    margin-bottom: 1rem;
}

.contact-number {
    font-size: 1.75rem;
    font-weight: 700;
    color: var(--primary-blue);
    margin-bottom: 0.5rem;
}

.contact-time {
    color: var(--gray);
    font-size: 0.9rem;
    margin-bottom: 2rem;
}

.contact-btn {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    background: var(--primary-blue);
    color: white;
    padding: 0.875rem 2rem;
    border-radius: 50px;
    text-decoration: none;
    font-weight: 600;
    transition: var(--transition);
}

.contact-btn:hover {
    background: var(--primary-blue-dark);
    transform: scale(1.05);
}

.kakao-btn {
    background: #FEE500;
    color: #3C1E1E;
}

.kakao-btn:hover {
    background: #FFCD00;
}

/* Board Section */
.board-section {
    padding: 5rem 0;
    background: white;
}

.board-tabs {
    display: flex;
    gap: 1rem;
    justify-content: center;
    margin-bottom: 3rem;
}

.board-tab {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    background: white;
    color: var(--dark-gray);
    border: 2px solid var(--light-gray);
    padding: 1rem 3rem;
    border-radius: 50px;
    font-size: 1.125rem;
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
}

.board-tab:hover {
    border-color: var(--primary-blue);
    color: var(--primary-blue);
}

.board-tab.active {
    background: var(--primary-blue);
    color: white;
    border-color: var(--primary-blue);
}

.board-tab i {
    font-size: 1.25rem;
}

.board-content {
    display: none;
    max-width: 1000px;
    margin: 0 auto;
}

.board-content.active {
    display: block;
}

.board-header {
    text-align: center;
    margin-bottom: 3rem;
    position: relative;
}

.board-header h2 {
    font-size: 2rem;
    font-weight: 700;
    color: var(--black);
    margin-bottom: 0.5rem;
}

.board-header p {
    color: var(--gray);
    font-size: 1rem;
}

.write-btn {
    position: absolute;
    right: 0;
    top: 50%;
    transform: translateY(-50%);
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    background: var(--primary-blue);
    color: white;
    padding: 0.75rem 1.5rem;
    border: none;
    border-radius: 25px;
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
}

.write-btn:hover {
    background: var(--primary-blue-dark);
    transform: translateY(-50%) scale(1.05);
}

.board-list {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.board-item {
    background: white;
    border: 2px solid var(--light-gray);
    border-radius: 15px;
    padding: 1.5rem 2rem;
    display: flex;
    gap: 1rem;
    transition: var(--transition);
    cursor: pointer;
}

.board-item:hover {
    border-color: var(--primary-blue);
    box-shadow: var(--shadow-md);
}

.board-item.notice-important {
    background: #FFF9E6;
    border-color: var(--warning);
}

.board-badge {
    padding: 0.25rem 0.75rem;
    border-radius: 15px;
    font-size: 0.75rem;
    font-weight: 700;
    white-space: nowrap;
    height: fit-content;
}

.board-badge.important {
    background: var(--warning);
    color: white;
}

.board-badge.new {
    background: #E74C3C;
    color: white;
}

.board-badge.answered {
    background: var(--success);
    color: white;
}

.board-badge.waiting {
    background: var(--gray);
    color: white;
}

.board-main {
    flex: 1;
}

.board-title {
    font-size: 1.125rem;
    font-weight: 600;
    color: var(--black);
    margin-bottom: 0.5rem;
}

.board-title a {
    color: var(--black);
    text-decoration: none;
    transition: var(--transition);
}

.board-title a:hover {
    color: var(--primary-blue);
}

.board-excerpt {
    color: var(--gray);
    font-size: 0.9rem;
    line-height: 1.6;
    margin-bottom: 0.75rem;
}

.board-meta {
    display: flex;
    gap: 1.5rem;
    font-size: 0.875rem;
    color: var(--gray);
}

.board-meta span {
    display: flex;
    align-items: center;
    gap: 0.25rem;
}

.board-meta .author {
    color: var(--primary-blue);
    font-weight: 600;
}

.board-pagination {
    display: flex;
    justify-content: center;
    gap: 0.5rem;
    margin-top: 3rem;
}

.page-btn {
    width: 40px;
    height: 40px;
    background: white;
    border: 2px solid var(--light-gray);
    border-radius: 8px;
    color: var(--dark-gray);
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
}

.page-btn:hover {
    border-color: var(--primary-blue);
    color: var(--primary-blue);
}

.page-btn.active {
    background: var(--primary-blue);
    color: white;
    border-color: var(--primary-blue);
}

/* Q&A Modal */
.qna-modal {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.5);
    z-index: 10000;
    align-items: center;
    justify-content: center;
}

.qna-modal.active {
    display: flex;
}

.qna-modal-content {
    background: white;
    width: 90%;
    max-width: 600px;
    max-height: 90vh;
    overflow-y: auto;
    border-radius: 20px;
    padding: 2.5rem;
    position: relative;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.3);
}

.qna-modal-close {
    position: absolute;
    top: 1.5rem;
    right: 1.5rem;
    width: 40px;
    height: 40px;
    background: var(--light-gray);
    border: none;
    border-radius: 50%;
    font-size: 1.25rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: var(--transition);
}

.qna-modal-close:hover {
    background: var(--primary-blue);
    color: white;
    transform: rotate(90deg);
}

.qna-modal-content h2 {
    font-size: 1.75rem;
    font-weight: 700;
    color: var(--black);
    margin-bottom: 2rem;
}

.qna-write-form .form-group {
    margin-bottom: 1.5rem;
}

.qna-write-form label {
    display: block;
    font-weight: 600;
    color: var(--black);
    margin-bottom: 0.5rem;
}

.qna-write-form input[type="checkbox"] {
    width: auto;
    margin-right: 0.5rem;
}

/* FAQ Section */
.faq-section {
    padding: 5rem 0;
    background: white;
}

.faq-categories {
    display: flex;
    gap: 1rem;
    justify-content: center;
    flex-wrap: wrap;
    margin-bottom: 3rem;
}

.faq-category-btn {
    background: white;
    color: var(--dark-gray);
    border: 2px solid var(--light-gray);
    padding: 0.75rem 2rem;
    border-radius: 50px;
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
}

.faq-category-btn:hover {
    border-color: var(--primary-blue);
    color: var(--primary-blue);
}

.faq-category-btn.active {
    background: var(--primary-blue);
    color: white;
    border-color: var(--primary-blue);
}

.faq-list {
    max-width: 900px;
    margin: 0 auto;
}

.faq-item {
    background: white;
    border: 2px solid var(--light-gray);
    border-radius: 15px;
    margin-bottom: 1rem;
    overflow: hidden;
    transition: var(--transition);
}

.faq-item.hidden {
    display: none;
}

.faq-item:hover {
    border-color: var(--primary-blue);
}

.faq-question {
    display: flex;
    align-items: center;
    gap: 1rem;
    padding: 1.5rem 2rem;
    cursor: pointer;
    transition: var(--transition);
}

.faq-question:hover {
    background: var(--off-white);
}

.faq-question i {
    font-size: 1.25rem;
    color: var(--primary-blue);
    transition: var(--transition);
}

.faq-item.active .faq-question i {
    transform: rotate(180deg);
}

.faq-question h3 {
    font-size: 1.125rem;
    font-weight: 600;
    color: var(--black);
    margin: 0;
    flex: 1;
}

.faq-answer {
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s ease;
}

.faq-item.active .faq-answer {
    max-height: 500px;
}

.faq-answer p {
    padding: 0 2rem 1.5rem 4.5rem;
    color: var(--gray);
    line-height: 1.8;
    margin: 0;
}

/* A/S Section */
.as-section {
    padding: 5rem 0;
    background: var(--off-white);
}

.as-form-wrapper {
    display: grid;
    grid-template-columns: 1fr 1.5fr;
    gap: 3rem;
    max-width: 1200px;
    margin: 0 auto;
}

.as-info {
    background: white;
    padding: 2.5rem;
    border-radius: 20px;
    box-shadow: var(--shadow-md);
    height: fit-content;
}

.as-info h3 {
    font-size: 1.75rem;
    font-weight: 700;
    color: var(--black);
    margin-bottom: 2rem;
}

.info-list {
    display: flex;
    flex-direction: column;
    gap: 1.5rem;
}

.info-item {
    display: flex;
    gap: 1rem;
    align-items: flex-start;
}

.info-item i {
    font-size: 1.5rem;
    color: var(--success);
    margin-top: 0.25rem;
}

.info-item h4 {
    font-size: 1rem;
    font-weight: 700;
    color: var(--black);
    margin-bottom: 0.25rem;
}

.info-item p {
    color: var(--gray);
    font-size: 0.9rem;
    margin: 0;
}

.as-form {
    background: white;
    padding: 2.5rem;
    border-radius: 20px;
    box-shadow: var(--shadow-md);
}

.form-group {
    margin-bottom: 1.5rem;
}

.form-group label {
    display: block;
    font-weight: 600;
    color: var(--black);
    margin-bottom: 0.5rem;
}

.form-group input,
.form-group select,
.form-group textarea {
    width: 100%;
    padding: 0.875rem 1rem;
    border: 2px solid var(--light-gray);
    border-radius: 10px;
    font-size: 1rem;
    transition: var(--transition);
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none;
    border-color: var(--primary-blue);
}

.form-group textarea {
    resize: vertical;
    font-family: inherit;
}

.file-upload {
    text-align: center;
}

.file-upload input[type="file"] {
    display: none;
}

.file-upload-label {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    background: var(--off-white);
    color: var(--primary-blue);
    padding: 0.875rem 2rem;
    border-radius: 10px;
    border: 2px dashed var(--light-gray);
    cursor: pointer;
    transition: var(--transition);
}

.file-upload-label:hover {
    background: var(--primary-blue);
    color: white;
    border-color: var(--primary-blue);
}

.file-help {
    color: var(--gray);
    font-size: 0.875rem;
    margin-top: 0.5rem;
}

.submit-btn {
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.75rem;
    background: linear-gradient(135deg, var(--primary-blue), var(--secondary-blue));
    color: white;
    padding: 1.125rem 2rem;
    border: none;
    border-radius: 12px;
    font-size: 1.125rem;
    font-weight: 700;
    cursor: pointer;
    transition: var(--transition);
    margin-top: 2rem;
}

.submit-btn:hover {
    transform: translateY(-3px);
    box-shadow: var(--shadow-lg);
}

/* Responsive */
@media (max-width: 992px) {
    .quick-contact-grid {
        grid-template-columns: 1fr;
        gap: 1.5rem;
    }
    
    .as-form-wrapper {
        grid-template-columns: 1fr;
    }
    
    .board-header {
        text-align: left;
    }
    
    .write-btn {
        position: static;
        transform: none;
        margin-top: 1rem;
    }
}

@media (max-width: 768px) {
    .customer-hero {
        padding: 120px 0 60px;
    }
    
    .customer-hero .hero-title {
        font-size: 2rem;
    }
    
    .customer-hero .hero-subtitle {
        font-size: 1rem;
    }
    
    .faq-answer p {
        padding: 0 1.5rem 1.5rem 3rem;
    }
}

@media (max-width: 480px) {
    .customer-hero .hero-icon {
        width: 70px;
        height: 70px;
    }
    
    .customer-hero .hero-icon i {
        font-size: 2rem;
    }
    
    .contact-card {
        padding: 2rem 1.5rem;
    }
    
    .faq-categories {
        gap: 0.5rem;
    }
    
    .faq-category-btn {
        padding: 0.5rem 1rem;
        font-size: 0.875rem;
    }
    
    .faq-question {
        padding: 1rem 1.5rem;
    }
    
    .faq-question h3 {
        font-size: 1rem;
    }
    
    .faq-answer p {
        padding: 0 1.5rem 1rem 1.5rem;
        font-size: 0.9rem;
    }
    
    .as-form,
    .as-info {
        padding: 1.5rem;
    }
    
    .board-tabs {
        flex-direction: column;
        gap: 0.75rem;
    }
    
    .board-tab {
        padding: 0.75rem 1.5rem;
        font-size: 1rem;
    }
    
    .board-item {
        padding: 1rem 1.5rem;
        flex-direction: column;
        gap: 0.5rem;
    }
    
    .board-title {
        font-size: 1rem;
    }
    
    .board-excerpt {
        font-size: 0.875rem;
    }
    
    .board-meta {
        flex-wrap: wrap;
        gap: 1rem;
        font-size: 0.8rem;
    }
    
    .qna-modal-content {
        padding: 2rem 1.5rem;
    }
    
    .qna-modal-content h2 {
        font-size: 1.5rem;
    }
}